MyHero Collects
Project:
Cross-border E-commerce Business
MyHero Collects is a personal shopping and hand-carry service connecting Taiwan and Indonesia, We help customers get authentic products that are hard to find with reliable service and transparent pricing.
Entreprenuership
Operations
Marketing
Customer Service
Our Solution
We provide a trusted personal shopping service in Taiwan, handling product sourcing. quality checking, and international delivery to Indonesia.
The Challenge
Many Indonesians want authentic Taiwanese products, but face limited access, high shipping costs, and complex purchasing processes.
The Website:
https://myherocollects.shop/
What I Did:
Product Sourcing
Sourcing high-quality and in-demand products from trusted suppliers across Taiwan.
Operations Manager
Managing orders, inventory, quality control, packaging, and customer communication.
Digital Marketing
Running Meta Ads, creating content, and growing our audience organically and through paid campaigns.
Logistics & Delivery
Coordinating hand-carry shipments and delivery partners to ensure safe and timely delivery.
Business Systems
Building pricing calculators, order trackers, and dashboards using Google Sheets.
My Role
Co-Founder & Business Owner
Operations & Supplier Management
Marketing & Content Creation
Customer Service
Logistics & Shipping Management
Pricing Strategy & Financial
The Instagram Page
https://www.instagram.com/myhero.collects
Google Sheets Automation
Example 1: Input Product, Cost Price and Weight. Then the Shipping, Final Price and Profit are seamlessly automatically calculated
Example 2: Match customers orders with order ID and the items. Automatically calculating the total weight
Example 3: Automatically calculating total customers orders, shipping, profit and total batch
Photos of us completing orders
Our best selling product: Latalier Lotus Nougat Crackers
Packing and Fulfilling Orders
Collecting all the orders and preparing to send.
